Last updated: 2024-08-01
At DecodeVC, we have a strict no-refund policy. Once a payment has been made for our services, we do not offer refunds under any circumstances.
You may cancel your subscription or use of our services at any time. However, please note that cancellation does not entitle you to a refund for any unused portion of the service period you have paid for.
When you cancel your subscription, you will continue to have access to the service until the end of your current billing cycle. After that, your account will be deactivated, and you will no longer have access to our services.
While we maintain a strict no-refund policy, we may consider exceptions in cases of unauthorized charges or technical errors on our part. These will be evaluated on a case-by-case basis.
In the event of service interruptions or downtime, we do not provide refunds. Instead, we will make every effort to resolve issues promptly and may offer service credits at our discretion.
We reserve the right to modify this cancellation and refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes to this policy constitutes your acceptance of such changes.
If you have any questions about this Cancellation and Refund Policy, please contact us at contact@decodevc.com